Frequently Asked Questions

Welcome to the Southern Computer Services SA Frequently Asked Questions hub!

We understand that inviting a technician into your home or handling computer repairs online can raise a few questions. That is why we are committed to complete transparency, clear communication, and absolute peace of mind for all of our clients across South Australia.

Whether you are wondering how our mobile call-outs work, want to know how to claim your 10% Pensioner, Health Care, or Seniors Card discount, or need details on our exclusive Windows desktop and laptop repair services, you will find everything you need right here. We have gathered and answered our most common customer inquiries below to help you get the information you need instantly, entirely skipping the confusing tech jargon.

At Southern Computer Services SA, our goal is to make your IT support completely stress-free. If you cannot find the answer to your specific question below, or if you are ready to book a prompt, professional mobile visit to your doorstep, our friendly local team is always just a phone call or a message away.

Here you will find answers to some of our most frequently asked questions

What are your rates and prices?

Please see Our Pricelist page for details.

What suburbs do you cover?

We provide a mobile "to-your-door" repair service to Adelaide's Southern metropolitan suburbs from the inner city, to Glenelg and Seaview Downs, to Marion and Mitcham. We may travel to further outlying areas for an additional small fee.

What computer repair services do you provide?

For a comprehensive list of our services please see our SERVICES page

How quickly can I get my computer repaired?

In many cases we can provide a 'same-day' service.

How do you charge for your services?

We accept Visa, Mastercard, PayID (OSKO) and cash.

Do you charge a 'call-out' fee?

Absolutely not! We are a mobile service and only charge for our time repairing your computer.

Do you offer any discounts on your services?

Yes we do! We offer 10% discount to all senior concession card holders. Once the job is complete mention this offer and we will instantly apply the discount to your bill. It's that simple!

Do you guarantee and warranty your services?

Yes! We guarantee all of our workmanship for 30 days and all parts and custom-built desktop PC's come with a minimum 12-month parts warranty to give you peace of mind.